Live demo · no sign-up
Every review deserves a great reply.
Turn customer reviews into thoughtful, on-brand replies in seconds. Less time typing. More time running your business.
- You approve every reply
- English & Russian
- No credit card required
Anna K.
Example review · 2 ★
Waited 40 minutes for a flat white and it came out lukewarm. The staff were nice about it, but I probably won't be back.
Draft reply
Hi Anna, thank you for telling us. Forty minutes and a lukewarm coffee is not how we want anyone's morning to go, and we're sorry. We're looking at how we handle the morning rush so it doesn't happen again. — Morning Café
Demo
Try it with a real review
Paste a customer review, choose a tone and language, then edit the reply before you copy it.
Star rating
Tone
Reply language
Length
When you press Generate, the review is sent to an AI provider to write the reply. Replyly doesn't store it.
Your reply
Your reply appears here
Paste a review on the left, or pick one of the examples, then press Generate.
How it works
Three steps from review to reply
Paste a customer review
Copy it from wherever it appeared and drop it into Replyly.
Choose your tone and language
Professional, friendly, empathetic or apologetic, in English or Russian.
Review, edit and copy your reply
Change anything you like, then post it yourself.
Who it's for
Built for businesses that read and answer customer reviews.
Cafés & Restaurants
Answer guest feedback between rushes without losing your voice.
Hotels & Hospitality
Keep replies polite and consistent, even when the review isn't.
Local Businesses
Salons, clinics, shops and studios: reply to every customer without staring at a blank page.
Features
What Replyly does
Everything marked Live works in the demo above right now. The rest is what we're building next.
Positive, neutral and negative reviews
Thank, clarify or apologize, depending on what the guest wrote and the stars they gave.
Four tones, two languages
Professional, friendly, empathetic or apologetic, in English or Russian.
Short, medium or detailed
A quick thank-you or a careful answer to a long complaint.
Add your own context
Tell it what changed or what to mention, and it works that into the reply without inventing anything.
Quick copy-and-paste workflow
Edit the draft, copy it, and paste it wherever you reply.
Replies tailored to your brand voice
Save how you like to sound and keep every reply on brand.
Pricing
Planned pricing
Paid plans aren't available yet. This is what we're planning.
Free
For trying it out on a few reviews.
$0/month
- 5 replies per day
- English and Russian
- All four tones
Pro
For one location that gets reviews every week.
$19/month
- Unlimited replies
- Saved brand voice
- Priority processing
Business
For owners with several locations and a team.
$49/month
- Up to 5 locations
- Team access
- Reply history
Paid plans aren't live yet. Limits and features may change before launch.
FAQ
Questions
Try Replyly on your next review
Paste one review and see how it works. It takes about ten seconds.
Open the demo